Quote:
Originally Posted by demons19
Did anyone else have a problem with FXCM today?
I had the Ash trade on since last night and then earlier today, the trade was closed by fxcm. They had a price error which resulted in a margin call on my account. My trade was closed but my account balance was not effected even though it technically got stopped out by their error.
I was told the trade would be put back on by them but its yet to happen.
I was going to just enter it myself and if it lost, say nothing 
And if it won, complain to them that they were supposed to put the trade on again which the agent said in the chat. |
Hi demons19,
If the trade was closed due to a margin call, it should have been re-opened last night. If it was stopped out, you would need to submit a trade audit for an adjustment.
Did everything get corrected?
-Jason
